BUMBLEBEE – EVALUATION OF SERVICE
Below is a summary of the Bumblebee Service Evaluation. Of the 18 families 10 were targeted to complete questionnaires. Unfortunately, due to family circumstances six were unable to complete due to absence and two families were considered too new, making those not targeted for completion. 100% response rate was achieved with all 10 questionnaires being returned.
In summary, the Families are very happy with the service and the way in which it is run. They like the fact that they get some input to the activities and their feedback is listened to and acted on where possible.
Improvement wise the comments relate to having more time with other parents
- Are the activities/group offered meeting your child’s need? And do you feel they are achievable?
The group feels like the perfect level always pushing her forward
Feel they are very well matched to his level
- Do you feel the topics are enjoyable, interesting and fun?
Alba tells me that she enjoys the sessions and finds them enjoyable, interesting and fun
Variety of books and related topics is good
It’s nice the way the activities are based on a book, it gives me ideas for home!
- Are the staff – cheerful, friendly and approachable?
And patient, caring and helpful
I have always found all the staff cheerful, friendly and approachable
- Has Bumblebee’s helped you understand the needs of your child in a more positive way and do you feel it was beneficial for them to work with other children with difficulties?
I avoided “special” groups for a while, but unlike others we’ve attended bumblebees is really positive and beneficial.
- Do you feel you are provided with enough opportunities to meet with other parents?
It is really helpful speaking to other parents it would be nice if there were more opportunities
Social event in the summer was really good last year
Snack times provides some opportunity; a little more time might be good.
- Do you know how to contact a Trustee if you needed to?
50% Yes, 40% No, 10% no answer
- Would you be interested in becoming a parent representative on the fundraising committee at Bumblebees?
10% more information please
70% not interested
- Is Bumblebees led and managed effectively?
Can you think of other ways we can improve or change the service we provide?
More Makaton in stories and songs
I think you are doing a great job
“When our Roxi was diagnosed at 18 months with cerebral palsy we were distraught. It was a very difficult time of disbelief, shattered dreams and loss of hope. I can honestly say that coming to the school has been life changing for us. It taught us to appreciate and enjoy our new life with our little girl and changed our, previously unimaginable future into one filled with laughter, joy and opportunities.” Read Roxi’s full story here.
“Our daughter Lucie joined the school in 2011 at 11 months old. She has cerebral palsy following a stroke at or around birth. We leave after 3.5 years with a child who is happier and more capable and sociable than we might have believed she would become when we first arrived at the school. And we leave as parents stronger and more capable of supporting Lucie. We could not finish without a big thank you to all the staff at the school. Your patience, positive and unflappable attitude to everything that is thrown at you is admirable.” Read Lucie’s full story here.
“Sproughton School is a professional service, aimed at helping Henry in as many ways as possible. To me, it feels supportive, relaxed and personal… to Henry, it’s really good fun! It’s a chance to bond and spend quality, happy time together. Above all, it’s a great comfort to know that you are not alone.” Read Henry’s full story here.